For issues related to orders or products (i.e. -- wrong size, wrong color, questions about shipping, product materials, or sizing), please contact: info@ivarsinc.com.
All embroidered apparel items offered thru the BTT store are custom produced when ordered. Goods are not returnable unless the product is defective or the logo is incorrect. No returns are accepted after 7 days of receipt of order.

Orders in which all items ordered are in stock ship in 2-3 business days. 

For orders containing “special order” items as noted on the webstore or products that may currently be out of stock – please allow 3 weeks for production / delivery.

ORDERS PLACED ON THIS STORE AFTER 12/15/25 WILL NOT SHIP FOR HOLIDAY DELIVERY!

* We do not ship to PO Boxes, please supply a physical address for the Ship To location. *

Ivars is BTT's embroidery and apparel partner. All purchased items ship from Ivars Inc. @ 408 W. Interstate Service Rd., Graham NC 27253.

Email: info@ivarsinc.com

Phone: (336)227-9683